Terms of Service
NEW CUSTOMERS
- Complete New Customer Application
- COD until credit is approved at the request of the customer
- A minimum of three (3) COD orders are required before terms can be requested
- Credit cards accepted for opening order only, all credit card payments thereafter are subject to a 3.5% fee
MINIMUM ORDERS
- All products, with the exception of grocery packed items, may be ordered in pieces but must be minimums of six (6)
- $300 for customers on the regular delivery route, see Delivery Schedule for details
- Orders under $300 will be subject to a delivery fee or customer will be charged for shipping
- $2,000 for prepaid shipments within Florida, FL Keys & Panhandle excluded
- Orders under $2,000 will be subject to shipping charges
- Out of state orders will be FOB Sarasota, FL
ORDER DEADLINE
- 12pm business day prior to delivery day
- Orders should be sent to the office via Phone: 941.923.6450
- Fax: 941.923.6450
- Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
- 1% Discount offered on written orders that are emailed or faxed – must be in by 12pm deadline to be eligible for discount
TERMS
- Net 30 days, subject to credit approval at customer request
CREDIT CARD FEES
- All credit card payments after the opening order are subject to a 3.5% fee
RETURNS
- Damages and/or shortages must be reported within 24 hours of delivery with photos
- Returns are accepted with approval only
- Credit will not be issued until product is received in good condition
- Seasonal or special order products cannot be returned
RETURNED CHECKS
- $30 fee for all returned checks
PAST DUE CHARGES
- 1.5% per month
PRE-ORDERS
- Orders offered on a pre-order or special basis are considered final and cannot be canceled or returned and must be paid within standard terms
PRICES
- Due to fluctuations of commodities, prices are subject to change without notice
WAREHOUSE HOURS
- Monday-Thursday from 9am – 4pm
- Friday from 9am – 1pm
- Or by appointment
